Gamma IPTV support: fast fixes and real people

• Pause other streams, downloads and game updates in the house.
• Restart the router and the TV or stick — unplug both for 30 seconds.
• Use an Ethernet cable or move closer to the router; prefer 5 GHz Wi-Fi.
• In the app settings, try a larger buffer or a different player option if offered.

Still buffering on several channels? Tell us the time it happens.

Details are case-sensitive and spaces count. Copy them from our message instead of retyping, check that the server address has no extra space at the end, and make sure you chose the right login type in the app.

Refresh or reload the playlist in the app settings, then restart the app. If the list is still empty, clear the app cache (or reinstall it) and sign in again.

Try the same channel again in a minute, or another version of it in the list if there is one. If it stays off, send us the channel name and time — we will check it.

Switch the player option in the app settings (many apps offer two or three), then restart the app. Check that the TV is not set to an audio format your soundbar does not support.

Another device is still playing with your login. Stop playback on the other device — or close the app fully — and wait a minute before trying again.

Guide data loads after the channel list and can take a few minutes on first sign-in. Use "update EPG" or "refresh guide" in the app settings. A few channels never carry guide data.